Web Design Agency (service) Solution: We conducted a business review amended the VAT scheme, gave up to date advice on what was claimable and how, reviewed pricing and recommended increases and introduced cross selling and premium prices products/services.  Incentivised sales staff on profitability rather than sales
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Recycling (service) Solution: We amended the tenders and inserted tiered pricing and volume rebates to incentivise higher sales volumes whilst leaving the business exposed to little financial risk if the volumes didn’t materialise. Result: Contracts were won without the business
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Replacement car hire provision (service business) Solution: We implemented key performance indicator (KPI), sales and profitability reports Result: We identified issues such as falling profitability allowing corrective action to be taken almost immediately.  

Toner Cartridge Recycling (manufacturing) Solution: We prepared profit and cashflow forecasts under both scenarios Result: It became clear that the management’s preferred route of a bank loan was not the best option.  

Business : Golf ball manufacturer (manufacturing) Solution: After a thorough review we implemented a perpetual stock taking system. We also identified a number of internal control weaknesses which allowed theft of finished stock to occur with limited chance of detection.
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Business : Toner Cartridge Recycling (manufacturing) Solution: We reduced both stock (by reducing non core product stock and changing service offering to customers) and overhead costs. Result  We reduced the workforce by a third with the intention to cut premises costs by
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Business Import & Wholesale of telephones (consumer products) Solution: We redesigned the process and cut out waste Result: Within 6 months stock levels had fallen by £1.5m (or 25% stock) and £100,000 worth of cost had been saved each year  

Business : Catering (service) Solution: We identified improvements throughout the sales and service delivery process which would both save time and increase the average sales value Result: Reduced the time spent throughout the process by 25%  

Wholesaler of sports goods (consumer products) Solution: We reviewed the sales returns process and identified improvements, including replacing goods rather than issuing credit notes wherever possible Result: The loss on sales returns was reduced and profitability increased  

Importer & Wholesaler of telephones (consumer products) Solution: We redesigned the process and reconfigured the IT system Result: Almost immediately virtually no sales price errors were made. The customer service team was halved saving £25,000 a year.